Refund Policy

1. Refund Eligibility

You are eligible for a full refund if:

• You request a refund within 30 days of your initial purchase
• You are a new subscriber (first-time purchase)
• You have not violated our Terms of Service
• The service did not meet your reasonable expectations

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Refund requests made after the 30-day period
• Account suspension or termination due to Terms of Service violations
• Abuse of the refund policy (multiple refund requests)
• Unused portions of monthly subscriptions (partial refunds)
• Change of mind after the 30-day guarantee period
• Failed video processing due to invalid or copyrighted source material

3. How to Request a Refund

To request a refund, follow these simple steps:

4. Refund Processing Time

5. Subscription Cancellation

You can cancel your subscription at any time:

• Go to your Dashboard → Account Settings → Subscription
• Click "Cancel Subscription"
• Your access will continue until the end of the current billing period
• You will not be charged for the next billing cycle
• No refund for the current month (unless within the 30-day guarantee period)

6. Pro-Rated Refunds

We do not offer pro-rated refunds for partial months. If you cancel your subscription mid-month, you will retain access to premium features until the end of your billing period, but no partial refund will be issued. The 30-day money-back guarantee applies to your first payment only.

7. Plan Downgrades

If you downgrade from a paid plan (Pro or Max) to a lower tier:

• The downgrade takes effect at the end of your current billing period
• No refund is issued for the difference between plans
• You retain access to your current plan's features until the billing period ends
• Your new plan and pricing will apply from the next billing date

8. Fraudulent Charges

If you notice unauthorized charges on your account, please contact us immediately at [email protected]. We take security seriously and will investigate all reports of fraudulent activity. Verified fraudulent charges will be refunded in full regardless of the 30-day policy.

9. Technical Issues

If you experience technical problems with the service:

• Please contact our support team first—we'll do our best to resolve the issue
• If we cannot resolve a critical issue affecting your service, you may be eligible for a refund
• Minor bugs or temporary outages do not qualify for refunds
• We provide service credits for extended downtime (over 24 hours)

10. Free Trial and Free Plan

Our free plan (2 videos total) does not require payment and is not subject to refunds. If you upgrade from the free plan to a paid plan, the 30-day money-back guarantee applies to your first payment.

11. Refund Policy Changes

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Changes to the refund policy will not affect refund requests submitted before the changes take effect.

12. Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us: