Privacy Policy

Last updated: 12/4/2025

1. Introduction

Welcome to Sora Watermark Remover ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website at sorawatermarkremover.best and use our services.

2. Information We Collect

We collect and process the following types of information:

  • Account Information: When you sign in with Google OAuth, we collect your email address and name.
  • Usage Data: Information about how you use our service, including video URLs you process and processing history.
  • Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card information.
  • Technical Data: IP address, browser type, device information, and cookies for authentication and analytics.
  • Communication Data: Any correspondence you send to [email protected].

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our watermark removal service
  • To process your payments and manage your subscription
  • To authenticate your account and ensure security
  • To track usage quotas and enforce plan limits
  • To send you service-related communications and updates
  • To improve our services and develop new features
  • To comply with legal obligations and prevent fraud

4. Data Storage and Security

We implement appropriate security measures to protect your personal data:

  • All data is stored securely using Supabase with encryption at rest
  • We use HTTPS/SSL encryption for all data transmission
  • Access to your data is restricted to authorized personnel only
  • We implement row-level security (RLS) policies in our database
  • Regular security audits and updates are performed

5. Data Sharing and Third Parties

We may share your data with the following third parties:

  • Supabase: For authentication and database services
  • Stripe: For payment processing
  • Google: For OAuth authentication
  • Watermark Removal API Providers: To process your video requests

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to certain processing activities
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our service.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Processing history is retained for 90 days, after which it is automatically deleted. Account information is retained until you request account deletion.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: [email protected]

Website: sorawatermarkremover.best